If you are not satisfied with any of our products you can easily contact us to receive your money back (less shipping fees). Just contact us at via the form at the bottom of this page or by phone at 1-800-597-9250.
Defective merchandise may be returned within 30 days of receipt. A refund will be issued for the purchase price and any applicable sales tax.
The credit will be applied to your credit card and will appear on your statement within the next two billing cycles. To return an item or order, please package the item(s) along with a copy of the original packing slip, and ship to the address below. We recommend choosing an insured and trackable shipping method. By doing so, the package can be traced should it be lost in transit.
Nighty Night Production Returns
If you have received a defective product, we will replace all defective returns with identical product. Please contact customer service at 800-308-3125 for instructions. To be accepted as a defective product, the product must display one of the following characteristics:
Products WILL NOT be accepted as returned defectives if the following applies:
You must initiate a claim with the carrier for all products that are damaged in transit. We suggest that you retain the original shipping carton and notify the carrier (USPS, UPS, etc.) immediately upon receipt of damaged goods.
We will not issue you a credit for goods that have been damaged by the carrier.
We reserve the right to amend this policy.
Any other problem we can address? Any other service we can provide? Please tell us. We want to help, if we can.
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Please be aware that we may subscribe you, using your email address, to our periodic newsletter, but never spam you or share your email address with others.
If you do not want to receive our mailings you will be able to easily unsubscribe at any time.